Fibrecom Zambia, a subsidiary of ZESCO, provides a range of broadband services, primarily focused on delivering reliable, high-speed internet through its extensive fiber-optic network across Zambia. Here are some frequently asked questions (FAQs) related to Fibrecom Zambia:

What services does Fibrecom provide?

Fibrecom offers internet services with high-speed, reliable connections for both corporate and home users. They also provide leased lines, secure VPN services for remote access, and cloud services that include data backup and restore options​

What makes Fibrecom stand out?

Fibrecom boasts the widest network coverage in Zambia, covering all 10 provincial centers and surrounding districts, and connecting with neighboring countries like Namibia, Botswana, and Tanzania via international gateway interconnection points. This extensive coverage allows them to offer a robust and reliable network to their customers

Is Fibrecom available for individual home users or only businesses?

Fibrecom provides services to both individual home users and businesses, offering different plans that cater to varied needs and budgets

How long does it take to get Fibrecom services installed?

Fibrecom offers free installation services, typically completed within 14 working days

What type of support does Fibrecom offer?

They provide 24/7 customer support through their Network Operation Center (NOC) to monitor the network and ensure uptime, alongside a dedicated helpdesk for customer assistance